Exploring the impact of broadband and technology on our lives, our businesses, and our communities.

New Hampshire does it right

A bill under consideration by the New Hampshire legislature would give municipalities and regions the statutory authority to use bonds to build out telecom infrastructure. This is exactly the right approach. For one, it's a familiar and successful model that has been used for decades to finance other kinds of public facilities (e.g. roads, water, sewer, industrial parks, etc.). More importantly, it recognizes that there is an issue of the common good here, and that community investments are important to the future of communities.

Let's hope this gets passed. We need some good models for the rest of the country.

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Phones look like iPods

A lot of phones are beginning to look a lot like iPods, and I don't think that is a coincidence. By some estimates, Apple has as much as 80% of the portable music player market, and the latest entry, the iPod Shuffle, which is incredibly small, is enormously popular, despite a lot of naysaying from competitors who claim it lacks features. Apparently they don't read the reviews of their own products, in which a frequent criticism is that there are too many controls and widgets that are too hard to figure out.

Sony (invented walk around music with the Walkman) Ericsson have released several new phones that all have iPod form factors, play music, take pictures, and oh, yes, make phone calls too.

The problem with cellphones generally is that you can't pick a phone indepdendent of the service. The cellular companies have a lock on the marketplace and try to control marketshare by obtaining exclusive rights to certain phones. Hence, as a U.S. Cellular customer, I can't get a Treo, period. Cingular has a contract with Treo, and U.S. Cellular does not.

This is a bad thing for consumers, who are being whipsawed by (surprise) phone companies trying to keep customers by manipulating the market rather than on the quality of their service.

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The Empire strikes back

Costa Rica's countrywide telephone monopoly is trying to make it a crime to make a Voice over IP telephone call. From the article:

"One Costa Rican official of an agency seeking to promote the Central American country's software industry said last week that ICE's proposal would be "disastrous" to the country's efforts to grow its software development and outsourcing businesses."

That's exactly right, and applies equally to any region of the U.S. trying to encourage the growth of Knowledge Economy businesses. The telecoms really need to face up to the fact that they are no longer in the telephony business--they are in the data transport business, and they need to start acting that way. If they accepted the notion that they are selling bandwidth, not dialtone (or TV programming, for that matter), and upgraded their systems to support the demand for bandwidth, they would find that they could make pretty good money doing that.

But pigs may fly first.

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Google has a problem

Google has wads of cash, and has to spend it on something. So the company has been experimenting with Orkut, a "social software" platform similar to other services like LinkedIn. It has also started offering Google Maps, which now works with more browsers. Unlike Mapquest and some other similar services, Google Maps is fast and produces legible maps. I've always found Mapquest an exercise in frustration; not only are the maps fuzzy and hard to read, the zooming feature is extremely slow.

Google has also rolled out a Local feature that tries to compensate for the otherwise completely useless search for local information. It's nicely done, and seems to be borrowing from Snap and other search engines that actually return inbound link information, and of course, it's tied to Google's map feature. But it seems to aggregate from a rather large area, and many of the inbound links seem to come from link farms, meaning the value of the ranking is suspect. But my guess is that Google has larger fish to fry. By providing customized local searches, Google can continue to vacuum up ad dollars from smaller and smaller companies who know they will get better placement because of the local feature. Will it be worth it? Time will tell.

Another little know Google feature which is potentially a privacy problem is Google's phone number lookup. Type in your phone number on the Google search page, and Google will return your street address. Handy, or great for stalkers and psychopaths who want to find out where you live? Note that you can opt out that.

It will be interesting to see where Google will be in five years. Google is starting to look an awful lot like Microsoft--the market leader with a huge audience, and so much money it can offer virtually any online service quicker and better than competitors. But Microsoft's day has passed, and Google may wane much more quickly.

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Why your broadband stinks

Broadband legal policy expert Lawrence Lessig has a nice summary of the issues swirling around community investments in broadband.

He makes an interesting point regarding industry criticism that community projects are "unfair." With reference to public WiFi projects in community spaces (e.g. streets, parks, public buildings, etc.), Lessig points out that public street lights did not put electric companies out of business. He also provides other examples of public/private competition: public buses compete with private taxis; police departments "compete" with private security forces (like Pinkerton).

It's a short article with a tall dose of common sense, and it would be good to print a copy and mail it to your favorites local and state legislators.

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Snow-clogged network

There are many advantages to working out of the home, but snow days are not one of them.

Normally, the neighborhood cable network is reasonably responsive during the day, because kids and parents are at work. I can get done what I need to do without waiting.

But with six inches of snow on the ground and more falling, schools and many businesses are closed, and apparently many people have headed for the Internet, completely bogging down the cable modem service. It's very pokey, with long waits for simple things like loading a Web page.

And that's a perfect example of why cable and DSL, over the long term, simply don't have what it takes to deliver broadband. If one snow day makes my neighborhood broadband service slow to a crawl, imagine what will happen as more and more users get on and do more and more high bandwidth stuff like Voice over IP and IP television.

We're thirteenth in the world in terms of broadband cacpacity and deployment, behind places like Finland, Norway, and South Korea. And here is where I remind you of my favorite suggestion for a community economic development slogan: "Our town--almost as good as South Korea." It is a pretty sad situation when it comes to that, and it has.

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1996 Telecom law may be revised

Here is an excellent article on the growing movement in Washington to take another look at the 1996 Telecom Deregulation Act. There is growing agreement that a) the law worked poorly, if at all, and b) it's now beginning to make things much worse.

Unlikely advocates are emerging to support new legislation. The phone companies want to get into the TV business, which was formerly the exclusive playground of the cable companies. The phone companies are going to go straight to Internet TV. They can do this because more people are tossing dial up over the side of the boat every day and signing up for broadband. And the protocols for delivering video have improved immensely over the past several years. Broadband can deliver TV, at least in a limited way, but the phone companies have realized it is their only way out of the mess they are in--free or very low cost phone service via VoIP is killing them.

The cable companies always tend to be a bit behind, which is pretty damning when you think about it. Would you want to claim you are almost as forward thinking as the phone company? The cable companies want to get into the telephony business, and already claim to have millions of customers. This is a bad direction to head because as I just said, the phone business is dead on the vine. The cable companies have decided to pick some very rotten fruit.

The '96 Telecom Act complicates all this tremendously because the government, in '96, treated TV and telephony differently. Today, both those services are just a stream of electrons shooting down the broadband pipe. It's absurd to view telephony as something deserving of special regulation and a pile of really dumb taxes.

Communities lack a strong, clear voice in Washington, although a few legislators realize this is important stuff. The really smart thing to get rid of the FCC entirely, but there are too many sacred cows who depend on complex rules and complicated taxes. It's hard to know what the current administration will do; when free markets and special interest business monopolies collide, the results are not often pretty.

The phone and cable companies are attacking on all fronts. They are pouring millions into state level lobbying efforts to keep communities from controlling their own future. And the Washington monopoly lobbyists are surely working overtime to keep things hideously complicated--that makes it more difficult for small, nimble Knowledge Economy companies to compete with firms that spend hundreds of millions on lawyers.

This is no kerfuffle by any means; this is a major mess that hits every community in America right between the economic development eyeballs.

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VoIP works just fine at 80 mph

Esme Vos at MuniWireless reports that Arizona has been testing VoIP via wireless on highways, and that telephone calls have been made successfully at speeds of 80 MPH. The effort uses equipment from a company called RoamAD. The mesh network system is able to hand off the signal from one cell to another without losing the telephone call.

I've been following mesh networks for some time, and I think the technology, which is inexpensive and ideal for covering large areas with a WiFi blanket, is poised to catch on.

One of the weak points in the incumbent opposition to municipal wireless networks is the fact that a WiFi blanket is likely to emerge as a key public safety technology. On top of that, community-regional WiFi blankets are going to save taxpayer dollars. Laptops are already common in patrol cars. But imagine if a police officer, at the scene of an accident, could not only videotape the scene, but transmit it in realtime to a server back at the police station, where it could be archived, along with all the paperwork, which would also be transmitted in realtime from the scene.

Drunk driving enforcement could use the same systems, archiving roadside sobriety tests as evidence for a court trial. Fire, rescue, and paramedic teams could also use 24/7 realtime network access to improve response times and save lives.

And if a community is provisioning a wireless network, why not design it so citizens can use it as well?

As always, I think that communities ought to be making the infrastructure investments (duct, towers, tower sites, colocation facilities) and issue RFPs to the private sector to provision and manage the network. That way communities get what they need while creating private sector jobs. Why would you want to do it any other way?

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Cellphone virus found in the U.S.

EWeek reports that a cellphone virus that originated in the Phillipines has been found on cellphones in the United States.

The virus, called "Cabir," spreads via Bluetooth, which is not available on all phones. Bluetooth is a short range (a few tens of feet) wireless protocol used in cellphones, wireless headsets, and a few laptops. The virus is able to spread because many cellphone owners leave their Bluetooth network unsecured, or open, and so the phone will "talk" to any other Bluetooth device in the immediate area.

Once infected, the phone looks for other unsecured phones and continually tries to spread the virus. The owner of the phone may not even be aware this is happening. Bluetooth has not caught on, and some industry analysts are predicting the technology will die in the next year or two as fewer manufacturers include the feature.

My four year old cellphone continues to work just fine, and, no, it has no Bluetooth. It also lacks a camera, video capabilities, can't download ringtones, and strangely enough, works just fine as, well, a phone. As Freud might say, "Sometimes a phone is just a phone."

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Florida bill would stop muni telecom systems

Add Florida to the list of states with bills pending to stop municipal and local government investments in telecom.

Across the country, legislators, prodded by the phone and cable companies, are trying to outlaw community investments in telecom. One of the problems is that the discussion is one-sided. There are few consumer and local government advocates getting involved in educating legislators about the benefits of local telecom investments.

Barry Moline, head of the Florida Municipal Electric Association, summed up the debate from the community perspective.

"Why should our communities' needs be based" on whether private companies will provide services?"

One of the red herring arguments being tossed around by the incumbents is the notion that tax money is being used to support these projects. I've been invovled in designing business models for community telecom projects for years, and I've yet to see one that counted on one cent of tax dollars. I've never even heard anyone suggest, even casually, that tax dollars ought to be used. And finally, these simply can't be financed with tax dollars. It doesn't work, and elected leaders know that.

Community telecom projects have to be designed from the ground up to be self-supporting, or they will fail. Services fees have to balance out with the cost of managing and maintaining the network. It's a complete fiction that tax dollars are being used to support these projects, and the incumbents know it. What's really sad is that these companies, instead of choosing to compete honestly and offer their customers the services they want, are instead refusing to provide those services and simultaneously trying to cut off the options of communities to get needed services.

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