Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
I've been getting a lot of questions lately about community Web portals. There is a lot of confusion about what they are, the benefits of having one, and how to go about setting one up and running it.
I've created a new information category called Community Technology Topics, and over the next couple of weeks, I'm going to be writing on various aspects of community Web portals to try to answer some of these questions. I've been involved in designing and managing community Web Portals since 1993, and will try to share my experiences with you. Some of the issues I will be discussing will include:
Stay tuned to learn more about this important community resource.
It is being widely reported that Verizon has purchased MCI. This was widely predicted once the news came out that SBC was purchasing AT&T.
MCI, as you may recall, was the company that took on AT&T in the early eighties and caused the giant to be split up into seven regional phone companies, with long distance wide open. The result was that long distance rates began dropping, and local service prices went up.
But twenty years later, here we are again with essentially monopoly phone service, although it is now Balkanized. Although there are multiple phone companies, each enjoys marketplace monopoly in its own area.
There is good and bad news in all this. The bad news is that legal deregulation, as practiced by the FCC in 1984 (AT&T breakup) and 1996 (Telecom Dereg Act) does not work BY ITSELF. It is necessary but not sufficient. In both cases, it did not work as expected because the infrastructure to deliver services in communities remained in monopoly control of a single company.
As Alan McAdam, a Cornell economist, has shown in extensive study and research, the only way to counter these marketplace monopolies is to have shared ownership of the infrastructure, with property owners, the community, and the private sector all owning parts of the network.
What is the good news? The good news, of a sort, is that telephone companies are going the way of the dinosaurs. Anyone connected to the Internet has an IP address which uniquely identifies you...kind of like a phone number. The emerging ENUM system maps IP addresses to a personal identifier so that you can take your phone number with you wherever you go, and anyone, using any software that is ENUM-aware, can call you no matter where you are in the world--no phone company required.
It is going to take another five to ten years, but phone companies (including the cellular companies) will be remembered mainly as a quaint, twentieth century institution.
Dianah Neff, the CIO of the City of Philadelphia, has written an interesting article on municipalities and WiFi for CNet.
Philadelphia had ambitious plans to provide WiFi citywide until Verizon jumped into the discussion and got the Pennsylvania legislature to pass a law requiring municipalities to ask Verizon's permission before going into the service business (Philadelphia was exempted, but the whole debacle put the brakes on Philadelphia's effort).
Neff puts her finger on what I think is an essential truth in this whole dust up:
For all the money they've spent lobbying against municipal participation, they could have built the network themselves. The truth, of course, is that the incumbent local exchange carriers want unregulated monopolies over all telecommunications.
Bingo! The article is worth a careful read.
Many of the VoIP services like Skype and iChat use "softphones," which means the phone is really a program on your computer. You still need a headset of somekind, but the whole set up is a bit clumsy compared to the time-tested "telephone" interface we've been using for, oh, a hundred years or so.
Engadget has an article on an inexpensive (about $45) VoIP phone that actually looks and acts like a phone. The neat thing is that you don't plug it in the wall, you plug it into a USB port on your computer.
The only problem I have with this is that it ties the phone to your computer. A more practical solution is the adapter box that some outfits like Vonage sell. It plugs into your Ethernet jack (your whole house is wired for Ethernet, isn't it?), and any standard phone plugs into the box. So you can have the phone anywhere you have Ethernet access...even WiFi access.
The surest sign that an industry is poised to take off (literally, in this case) is the formation of an industry association. The key rivals for the annual X Prize have formed a space industry association, with a primary goal of working with the Federal government to formulate reasonable rules of the road of the privatization of space.
This is an important step, since certain elements of the Federal government are a bit touchy about having private spaceships zipping around their private playground (e.g. NASA, the FAA, the Air Force). But Congress is likely to do the right thing in this case and make sure that Federal agencies don't get in the way.
Why? Because congressional reps from the states with active space programs recognize that space, over the next forty to fifty years, is likely to be one of the biggest economic development booms in the history of the country. They are going to let some government bureaucrats mess that up.
Run, don't walk, to the nearest store and pick up a copy of USA Today. If you live in a rural community and are involved with economic and community development issues, you need to read the cover story today.
Small towns in the Great Plains are finally starting to give up "elephant hunting" and instead are using an "economic gardening" strategy. This is exactly what I have been saying in our Knowledge Economy Roadshow for the past several years.
Elephant hunting refers to traditional industrial recruitment....trying to bag a big company with lots of jobs. But small rural communities are finally starting to realize that if that is the only strategy they have, it does not work any more.
What is working? Just what I've been recommending: recruit entrepreneurs and families, not businesses. In Kansas, they are giving away free land to families that move to town, and even making cash payments to help with down payments on mortgages. They are helping the head of the household to find a job. It is still economic development, but cast in an entirely different way.
You really need to read the entire article. These communities are getting results, and are beginning to turn things around.
This CNet article says that businesses are realizing the value of dark fiber, and are willing to pay for it.
Here is the money quote:
"....Ford [Motor Company] found that it would cost less to lay its own optical fiber lines than to subscribe to a service from the local phone company."
Bingo. That's exactly right. As more and more businesses require more bandwidth beyond one or two T1 lines, the high prices from incumbents are tipping the tables in favor of community projects. Medium and large businesses in your community can become anchor tenants for a community digital transport system (aka duct, fiber, and wireless). Ford is building their own, but it would be cheaper for them to join a community project.
Good news? Not if your state is one of several that have anti-municipal legislation pending that will take the right of communities to decide their own future away from them.
This article shows how wrong-headed that legislation is. Let's see....our state will outlaw efforts to lower business costs, and force our biggest employers to buy overpriced services from near monopoly providers. That's a great Knowledge Economy strategy.
Get your legislators on the phone, invite them to lunch, and give them a copy of this article. It's a good first step.
A quote from the Governor of Maine's State of the State address:
...Tonight I am announcing 'Connect Maine,' a broad and aggressive telecommunications strategy for this state. Connect Maine will give nearly every Mainer the opportunity to plug into the global economy from their community. It will ensure that 90 percent of Maine communities have broadband access by 2010; 100 percent of Maine communities have quality wireless service by 2008; and Maine's education system has the technology infrastructure that leads the nation.
Efforts like this, and a similarly named effort in Kentucky (Connect Kentucky) are raising the bar for other states and regions with no plans and no long range goals.
The Space Economy continues its upward trend (literally). NASA appears to have awoken from a deep sleep with an ambitious new program to use the private sector to build next generation space exploration vehicles for low earth orbit (the space station), the moon, and Mars.
NASA is also employing the services of 11 private sector firms to do detailed planning and engineering studies for moon exploration and colonization projects. The good news about this is that NASA will be creating private sector jobs across the U.S., rather than creating a few public sector jobs in a few NASA locations. How about your region. Do any of these eleven companies (see link above) have facilities in your area? Do you have companies in your area that have sub-contracts with these firms?
Are you concerned about keeping your youth in your area? How about working with the local schools to develop a "high space" curriculum ("high tech" is passe) that includes rigorous science and math classes designed specifically to focus on engineering, spaceflight, and space problems? Get that going, then use it as a marketing tool to promote your region as the first "high space" program in the world. It sure beats claiming you are going to be the biotech center of the U.S.
eWeek has a good article that provides a useful snapshot of anti-muni telecom investment legislation that is that is making the rounds of legislatures (Pennsylvania, Ohio, Indiana).
Some of these laws are so bad it makes your head hurt. Why on earth are state legislatures wading into what is clearly a local issue? It is exactly the same as if these legislators had decided to make public water projects illegal because "it keeps out private companies." Would our communities be better places to live if all water distribution was handled by private companies?
Actually, we know exactly how that turns out, since that is the way things were done in the late 19th and early 20th century. Prior to the 1906 San Francisco earthquake, as one tawdry example, water to the city was provided by several private firms. To save money, they build the main water lines to the city directly over known earthquake faults, and provided no backup means of delivering water.
The earthquake is not what leveled San Francisco. It was the fires that occurred after the earthquake. With all the water lines broken, there was no water to put out fires, and so, over a period of a few days, the entire city burned completely to the ground.
I'm not trying to be hysterical here; my point is that a knee jerk "leave it to the private sector" is not always an appropriate response. Some things really should be done by government, and there is ample precedent to take services that were once offered solely by the private sector and move at least part of them into the public sector--like the transport layer of telecom (NOT the service layer).
Telecom is best done, in my opinion, as public/private partnerships. Are there other ways to do it? Of course there are. But an overreaching principle should be that state and Federal lawmakers should not be usurping the right of communities to decide their own future.